Privacy Policy

At Wajood-e-Zan, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how it is stored, shared, and protected, as well as your rights regarding your information. By using our website, services, or purchasing our products, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better experience on our website.

Personal Information may include:

Name, email, phone number

Home, shipping, or billing address

Payment information (credit/debit card, digital wallets)

Date of birth, social media profiles (if provided)

Non-Personal Information includes:

Device information, browser type, operating system

IP address, location, and pages visited

Usage patterns and interactions on our website

We may also collect information from third-party social media accounts (like Google or Facebook) if you log in via those services.

2. How We Use Your Information

We use the information collected to:

Process orders, manage your account, and deliver products or services

Provide a personalized shopping experience

Respond to inquiries, requests, and customer support needs

Send updates, promotional offers, and information based on your preferences

Improve our website, products, and services using analytics and user feedback

Ensure website security, prevent fraud, and comply with legal obligations

Support business operations, including mergers or asset transfers

Your data is only used for purposes compatible with what you have provided it for.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences, login details, and display settings

Track usage for analytics, website improvements, and marketing

Deliver personalized content and improve your browsing experience

You can manage or delete cookies through your browser settings, but some features of our website may not function properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information to third parties. Your information may only be shared:

With trusted service providers (payment processors, delivery partners, marketing and analytics services)

With our business partners or affiliates to provide products, services, or promotions

With authorities or regulators if required by law

With your consent or when necessary for legal, security, or safety reasons

Any sharing of your data is done under strict agreements to maintain your privacy and security.

5. Data Storage and Security

We take reasonable measures to protect your personal data:

Using secure servers, encryption, and SSL for transactions

Limiting access to authorized personnel only

Regular monitoring and security audits to prevent unauthorized access

However, no system is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

6. Retention and Deletion of Data

Your personal data is stored only as long as necessary for:

Completing your orders and providing services

Legal compliance or dispute resolution

Improving our services

You may request deletion, correction, or updates to your personal information at any time by contacting us. Upon account closure or request, your data will be deleted or anonymized unless legally required to retain it.

7. Your Rights

You have the following rights regarding your personal data:

Access, correct, or update your personal information

Opt-out of marketing communications or promotional emails

Restrict how your data is processed

Request deletion of your information

Be informed about any data breaches affecting your personal information

You can exercise these rights by contacting us at the details below.

8. International Data Transfer

Your data may be stored or processed outside your country, depending on where our servers or third-party service providers are located. By using our services, you consent to such transfers. We ensure that proper safeguards are in place to protect your data wherever it is stored or processed.

9. Links to Other Websites

Our website may contain links to third-party websites. Wajood-e-Zan is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party site they visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect new practices or legal requirements. Updates will be posted on this page, and your continued use of our website constitutes acceptance of those changes. Major changes affecting your consent will be communicated via email or site notifications.

11. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, you can reach us at:

Email: wajoodezan27@gmail.com

Phone: +923210287771